Meeting Expectations: Measuring the Impacts of Workplace Essential Skills Training. Final Report, Measures of Success Project

"The Measures of Success" (MoS) project set out to develop, implement, and present the results of an evaluation model that could assess longer-term outcomes of workplace education programs for increasing literacy and Essential Skills. The model was tested at 18 work sites in Manitoba and Nova Scotia and included training programs that have been offered to employers over a number of years as well as several first time initiatives. An earlier implementation report submitted to the project's Steering Committee (SRDC, 2012) described the process of recruitment and training delivery and provided a baseline profile of the participant sample and pre-training conditions within each of the 18 participating business. The research framework and baseline data were used to illustrate alternative hypotheses about how various conditions may influence the likelihood of observing post-training outcomes in different contexts. That report also offered early observations about data quality. This report builds on these early findings through an analysis of post-training outcomes. The focus is on the longer-term results from the final follow-up at 6-months after training onset. Some contrasts are made with the early 3-month data. The following are appended: (1) Guidelines for Using the Learner Question Inventory; (2) Question Inventory for Learners; (3) Guidelines for Using the Question Inventory: Interviews with Employers and Workplace Educators; and (4) Question Inventory for Interviews with Employers and Workplace Educators.