The Eight Essential People Skills for Project Management Solving the Most Common People Problems for Team Leaders
Oakland: Berrett-Koehler Publishers, Incorporated, 2018
Online
Buch
- 1 Online-Ressource (255 pages)
Zugriff:
Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- INTRODUCTION -- SKILL ONE How to Diagnose and Correct People Problems: The Wedge -- The New Organizational Wedge Model- No More Pyramids -- Leveraging the Power and Resources of Individuals, Teams, and Management -- Using the Wedge to Manage Performance and People Problems -- Skill One Summary -- SKILL TWO How to Be Tough on People Problems without Being Tough on People: The Three Hats -- Case 2.1: Managing Tough Situations- Juggling Your Roles as a Team Leader -- Case 2.2: It's Tough to Let Go- Delegating Responsibilities to Others -- Case 2.3: Being a Tough Leader- Displaying Genuine Leadership -- The Toughest Challenge for a Team Leader -- Six Ways to Bring Out Your Best -- Skill Two Summary -- SKILL THREE How to Build Highly Successful Teams: The Loop -- Case 3.1: The Company Merger- Forming a New Team -- What Motivates and Demotivates People to Stay Engaged -- Keeping Your Team Together during Conflicts -- Case 3.2: The Tuna Fish Sandwich- Preventing Conflicts -- Choosing between 'We' and 'Me -- The Value of Good Teamwork -- The Six Inclusive Behaviors of Highly Successful Teams -- Skill Three Summary -- SKILL FOUR How to Boost People's Attitudes, Happiness, and Performance: The Ice Cream Cone -- Case 4.1: The Ice Cream Cone- The Importance of Keeping a Good Attitude -- The Different Attitude Levels of People -- What Drives Positive and Negative Attitudes -- How to Improve the Attitude and Performance of Your Team -- Case 4.2: The Finger Cut- Focus on the Behavior, Not the Outcome -- Empowerment Raises People's Attitudes -- How to Treat People the Right Way for Maximum Impact -- Skill Four Summary -- SKILL FIVE How to Turn Around Difficult People and Underperformers: Roll the Ball Forward -- Case 5.1: Why We Don't Confront Poor Performers
The Ten Toughest People to Work With -- Characteristics of Difficult People and Underperformers -- How to Get Poor Performers Back on Track -- What Holds Back Difficult People and Underperformers -- Strategies for Correcting Difficult and Underperforming Behaviors -- Process Model for Turning Around Difficult People, Underperformers, and Other Problem Employees -- The Best Tips and Techniques for Difficult Conversations -- Be Aware of Difficult Overachievers -- Skill Five Summary -- SKILL SIX How to Motivate the Right Team Behaviors: The ABC Boxes -- Case 6.1: The Ambitious Project Manager- Does the End Justify the Means? -- The Best Model for Facilitating Team Behaviors -- Triggering the Right Team Behaviors: Box A -- Defining Your Team's Critical Success Behaviors: Box B -- The Most Important Skill for Sustaining Desired Team Behaviors: Box C -- Case 6.2: Sharing Best Practices- How to Shape a New Team Behavior -- Skill Six Summary -- SKILL SEVEN How to Succeed When Faced with Change, Problems, and New Challenges: The Black Box Effect -- Case 7.1: The Cross- Country Championship- The Risk Taker -- How Uncertainty, Fear, and Risks Affect People: The Black Box Effect -- The Secrets to Overcoming the Uncertainty of the Circumstance -- The Secrets to Overcoming the Uncertainty of Your Ability to Perform -- Case 7.2, Part 1: Overcoming the Risk and Fear of Giving a Presentation- The First Two Steps -- The Secrets to Overcoming the Uncertainty of a Bad Outcome -- Case 7.2, Part 2: Overcoming the Risk and Fear of Giving a Presentation- The Third Step -- How Risk Taking Has Enabled Your Success -- Skill Seven Summary -- SKILL EIGHT How to Gain Favor and Influence with Your Boss: Be More Visible -- Working Well with Your Boss: Your Happiness Depends on It -- Averting the One Thing That Every one Fears from the Boss -- The Key to Managing Up
Strategies for Gaining Favor and Influence with Your Boss -- How to Get That Promotion You Want -- Managing a Bad Boss -- Case 8.1: Conflict with Your Boss- Doing the Right Thing -- Working with a Difficult Boss -- Skill Eight Summary -- Epilogue -- References -- Acknowledgments -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Y -- About the Author
Titel: |
The Eight Essential People Skills for Project Management Solving the Most Common People Problems for Team Leaders
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Autor/in / Beteiligte Person: | Wong, Zachary |
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Veröffentlichung: | Oakland: Berrett-Koehler Publishers, Incorporated, 2018 |
Medientyp: | Buch |
Umfang: | 1 Online-Ressource (255 pages) |
ISBN: | 978-1-5230-9794-4 (print) |
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