Improving Upfront Collections: Employee and patient education essential elements.
In: Health Care Registration: The Newsletter for Health Care Registration Professionals, Jg. 29 (2019-12-01), Heft 3, S. 3-5
Online
serialPeriodical
Zugriff:
The article offers information on employee and patient education essential elements. Topics discussed include importance of training for patient access leaders to understand employee objections to discussing financial issues with patients; importance of communicating to patients about the cost of care and their financial obligations; and role of patient loyalty for additional dividends in terms of referrals.
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Improving Upfront Collections: Employee and patient education essential elements.
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Zeitschrift: | Health Care Registration: The Newsletter for Health Care Registration Professionals, Jg. 29 (2019-12-01), Heft 3, S. 3-5 |
Veröffentlichung: | 2019 |
Medientyp: | serialPeriodical |
ISSN: | 1524-1068 (print) |
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